Your Rights

Receive access to equal medical treatment and accommodations regardless of race, creed, sex, national origin, religion or sources of payment for care.

Be fully informed and have complete information, to the extent known by the physician, regarding diagnosis, treatment, procedure and prognosis, as well as the risks and side effects associated with treatment and procedure prior to the procedure.

Exercise your rights without being subjected to discrimination or reprisal.

Voice grievances regarding treatment or care that is (or fails to be) furnished.

Personal privacy.

Receive care in a safe setting.

Be free from all forms of abuse or harassment.

Receive the care necessary to regain or maintain your maximum state of health and if necessary, cope with death.

Expect personnel who care for you to be friendly, considerate, respectful and qualified through education and experience, as well as perform the services for which they are responsible with the highest quality of service.

Be fully informed of the scope of services available at the Center, provisions for after-hours care and related fees for services rendered.

Be a participant in decisions regarding the intensity and scope of treatment. If you are unable to participate in those decisions, the patient’s rights shall be exercised by your designated representative or other legally designated person.

Make informed decisions regarding your care.

Refuse treatment to the extent permitted by law and be informed of the medical consequences of such refusal. The patient accepts responsibility for his or her actions including refusal of treatment or not following the instructions of the physician or Center.

Approve or refuse the release of medical records to any individual outside the Center, or as required by law or third party payment contract.

Express grievances/complaints and suggestions at any time.

Access to and/or copies of your medical records.

Be informed as to the Center’s policy regarding Advance Directive/Living Will/ Power of Attorney.

Be fully informed before any transfer to another Center or organization and ensure the receiving Center has accepted the patient transfer.

Express those spiritual beliefs and cultural practices that do not harm or interfere with the planned course of medical therapy for the patient.

Expect the Center to agree to comply with Federal Civil Rights Laws that assure it will provide interpretation for individuals who are not proficient in English.

Have an assessment and regular assessment of pain.

Education of you and your family, when appropriate, regarding your roles in managing your pain.

To change providers if other qualified providers are available.

If a patient is adjudged incompetent under applicable state health and safety laws by a court of proper jurisdiction, the rights of the patient are exercised by the person appointed under state law to act on the patient’s behalf.

If a state court has not adjudged a patient incompetent, any legal representative designated by the patient in accordance with state laws may exercise the patient’s rights to the extent allowed by state law.

Patients have the right to obtain credentialing information on healthcare professionals at our facility.

Your Responsibilities

So that you may contribute effectively to your health care, you have, as a patient, the following responsibilities:

Bring health insurance card.

Bring government issued photo identification.

Bring form of payment if applicable.

Be certain to bring documentation of Guardianship or Power of Attorney (POA) if applicable.

Be considerate of the rights of other patients and personnel and assist in the control of noise, number of visitors, eating and other distractions.

Respect the property of others and the Center Report whether you clearly understand the planned course of treatment and what is expected of you.

Keep appointments and, when unable to do so for any reason, notify the Physician and Center.

Provide care givers with the most accurate and complete information regarding present complaints, past illnesses, hospitalizations, and medications.

Report unexpected changes in your condition or any other health matters.

Observe prescribed rules of the Center during your stay and treatment and, if instruction are not followed, forfeit the right to care at the Center.

Promptly fulfill your financial obligations to the Center.

Identify any patient safety concerns.